Manage My Booking: Take Control of Your Trip
Can't Find Your Reservation? If the online "Find My Trip" tool is giving you errors or you lost your PNR, call 1(833) 308-3305. We can locate your booking using your name and travel date.
The "Manage Booking" tool is your command center for travel. It allows you to customize your journey after purchase. However, technical glitches or complex itineraries can lock you out of these online features. Discover Air USA's independent support team at 1(833) 308-3305 is here to help you manage every detail manually.
What Can You Do in "Manage Booking"?
Accessing your reservation allows you to:
- Select Seats: Choose your window or aisle preference.
- Update Contact Info: Ensure you get flight alert SMS/emails.
- Add Special Requests: Meal preferences, wheelchair assistance, etc.
- Print/Email Itinerary: Get a receipt for expense reports.
- Add TSA PreCheck: Enter your Known Traveler Number (KTN) for faster security screening.
Troubleshooting "Manage Booking" Issues
Common reasons why you might not be able to access your booking online:
1. Booking Through Third Parties
If you booked via Expedia, Kayak, or another agency, the airline's official site might not recognize their confirmation code. You need the specific airline PNR. Call 1(833) 308-3305 to get this code.
2. Name Mismatch
If your ticket name (e.g., Jonathan) doesn't match your passport exactly (e.g., Jon), the system may flag it. Name corrections must be done over the phone.
3. Split Reservations
If your party was split into different reservation numbers, you only see half the group. Our agents can link reservations so you sit together.
How to Retrieve Your Booking
If you can't log in:
- Check your email spam folder for the initial confirmation.
- Look for a 6-character alphanumeric code (e.g., "RX7J9L").
- Call 1(833) 308-3305 if you still can't find it. We can search by flight number and name.
FAQ: Managing Reservations
Related Guides
- Customer Service Hub — 24/7 support for any inquiry.
- Flight Change Policy — Change your flight with ease.
- Upgrade Your Seat — Business and First Class options.
- Baggage Policy — Fees, carry-on rules, sport equipment.
- Refund Policy — Cancellation and refund process.
- Tampa (TPA) Support — Local office assistance.
Need Help Managing Your Trip?
We can update your booking details instantly.
Manage Trip: 1(833) 308-3305